The Best Online Vet Services of 2024
in California
As a pet parent, nothing is more stressful than seeing your fur baby feeling unwell. Waiting for a vet appointment can feel unbearable.
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That’s where online vet services come in. Virtual vet visits give pet parents quick access to licensed veterinarians without the wait or the trip to the clinic. But you may have concerns: Can an online vet really help? What’s the cost?
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This guide is your comprehensive resource when it comes to deciding when to use online vet visits and choosing the best tele vet service.
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What is an Online Vet?
An online vet offers care through video calls, chat, or phone, allowing you to consult with a licensed veterinarian from home. Veterinary telemedicine provides quick access to advice, diagnoses, and treatment plans, making it a convenient option when a clinic visit isn’t possible.
When Are Online Vet Consultations Most Helpful?
A tele veterinarian can offer peace of mind by addressing sickness concerns, helping you decide if in-person care is necessary, and providing at-home care tips.
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When is Tele Vet Not Helpful?
There are limitations to virtual vet visits. They are less effective when surgeries and wellness physical exams are needed, or if you know your pet is in an emergency situation such as injuries, labored breathing.
How to Choose the Best Online Vet in California
When selecting an online vet service, consider the following 6 factors to ensure you’re getting the best care for your pet:
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1. Quality of Care
It’s important to know that the vets you’re speaking to are licensed and experienced. Look for services that clearly display the credentials of their veterinary team. Some platforms even allow you to read bios of the vets before your appointment, which can help build trust.
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2. Cost and Value
​​Compare the cost of online vet consultations with the level of care you’re receiving. Does the platform offer follow-up support, and are prescription services included? Look for services that provide transparency in pricing and any additional costs for medication or ongoing support.
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3. Credibility
Make sure the service is reputable, and read reviews from other pet owners who have used the platform. If other users report positive experiences and effective care, you can feel more confident in your choice.
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4. Prescription Service
Some online vet services can prescribe medications for your pet or offer follow-up consultations if the issue persists. Before choosing a service, find out if they offer this type of ongoing care. This can be crucial for managing chronic conditions or handling minor issues that need further attention.
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5. Customer Support
What happens if you have questions after the consultation? The best online vet services will offer ongoing support, whether through a follow-up chat, email, or another consultation. If you’re unsure about the advice given or your pet’s condition worsens, knowing you can easily get additional help is essential.
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6. Option to Choose the Vet
Look for online vet services that allow you to build a relationship with the same vet. This can be especially helpful for pets with chronic conditions, as the vet will already be familiar with your pet’s history and can provide more personalized care.
Vetster vs Dutch Pet vs Other Options
EverPal | Vetster | Dutch | Chewy | Pawp | |
|---|---|---|---|---|---|
Cost (incl. tax & fees) | $44/visit | $80-$120/visit | $11/mo | $19.99/visit | $24/mo or $99/year |
Diagnostic testing | |||||
Vet quality | 30+ years experience vets | Vets or vet techs | Vets | Vets or vet techs | Vets or vet techs |
Availability | Same-day | 1 hr hold | 24/7 | 8am-11pm ET | 24/7 |
Prescription | |||||
Location | California | Multiple states | Multiple states | Multiple states | Multiple states |
Option to Choose Vet |
Best Overall in California: EverPal
When choosing the best online vet, quality of care is the first and foremost factor. EverPal stands out with its in-person diagnostics service and vets with 30+ years of experience, ensuring accurate diagnoses and best possible care for your fur baby. This is also an unbeatable option when it comes to the value you and your fur baby get, costing 50% less than a visit on Vetster.
Best Free Service: Chewy
This is best when you have non-urgent, quick questions through chats, such as selecting pet care products and supplements. The lack of prescription capability makes it less ideal if your pet would benefit from medications.
Pet parents love us
"EverPal will become our primary choice, on all vet care moving forward"
Erica M., Tobias' Mom
"My senior cat was diagnosed with lymphoma. To say that the staff here go above and beyond is an understatement. They’ve moved mountains for our boy."
"If I could rate this service a 10 star out of 5, I would!!"
Elva F., Bagel's Mom
"I panic-bought a lot of flea killing products and Dr. White thoroughly went through when to use which and warn me about the chemicals. I did everything Dr. White suggested and my dog is free of adult flea in 2 days. "
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"I learned more than when speaking with my pet’s neurologist."
Tina L., Roxi's Mom
"Had a consultation with Dr. White regarding my pet with epilepsy. He went into a detailed explanation of the test result and what my options were. "
How EverPal works
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Video chat with a veterinarian
Chat with a vet online. We review your pet's medical history in advance to ensure the best care.
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In-person diagnostics
Our veterinary nurses collect samples at your home if testing is needed. For X-rays and imaging, we provide fast access to appointments at a nearby partnering clinic. Serving San Francisco, South San Francisco, Daly City, Oakland, and Berkeley.
3
Follow-up care
Follow-up virtual visit with your dedicated veterinarian to discuss testing results, multiple treatment options and recommended treatment plan
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Medications shipped to home
Get medications delivered to your doorstep or pick up from your local pharmacy.
Pricing that lets you focus on caring for your fur baby
$40
PER VISIT
Benefits
20-min virtual vet visit
Personalized treatment plan
Fast support
Medical records after session
Tailored educational resources
Diagnostic tests and medications are not included in the membership. We believe in providing expert guidance without unnecessary costs. You only pay for what your furry family member truly needs. Rest assured, we’ll always give you an estimate before rending services.